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Submit a Warranty Claim

Every EZ-FLO system is backed by a warranty that exceeds industry standards. If something isn't right, we'll make it right. Use the EZ-FLO warranty claim form below to start your claim.

First time? Register your warranty here

EZ-FLO stands behind every product we make. Proper installation following our instructions is required for warranty coverage. If you have questions about your EZ-FLO warranty claim or whether an issue qualifies, call us at (866) 393-5601 and we'll walk you through it.

Submit Warranty Claim

EZ-FLO Limited Warranty

EZ-FLO Systems, Inc. ("EZ-FLO") provides a Limited Warranty to customers against defects in material or workmanship of our automatic fertilizing systems (fertigation units) and other components or parts (collectively the "Products") manufactured or assembled by EZ-FLO. This warranty does not cover damage caused by rough handling, improper installation, or use not in accordance with printed instructions. EZ-FLO does not warrant results from any fertilizers or supplements used in the fertigation units. Warranty coverage is limited to the purchase price paid by the purchaser. EZ-FLO excludes liability for damage to turf grass, plants, landscape materials, buildings, other structures, or costs due to business interruption. At EZ-FLO's sole option, warranty fulfillment is limited to repair, replacement, or refund of the purchase price, where allowed by law.

Warranty Details

Warranty Periods

Warranty coverage begins on the date of purchase by the end user. Different product classes carry different warranty periods.

Hose & Drip Products

1-year warranty from date of purchase. These products are described on the Garden Products page of this website.

Main-Line Products & Connection Parts

5-year warranty from date of purchase. These products are described on the Commercial & Residential and Parts & Accessories pages of this website.

Hi-FLO Products & Connection Parts

5-year warranty from date of purchase. These products are described on the Engineered Products and Parts & Accessories pages of this website.

How to Submit an EZ-FLO Warranty Claim

If your EZ-FLO product shows defects in material or workmanship, call us toll-free at (866) 393-5601 (Mon-Fri, 8 AM - 4 PM PST). We'll send you a Warranty Claim Form to complete before discussing the issue. Once we receive your completed form and supporting documentation, we'll respond within 3 business days. Based on our inspection, we'll either replace the product, issue a credit, or explain why it doesn't qualify under our warranty. Note: A replacement may not ship, or credit process, until the defective item is returned and examined by EZ-FLO.

Further Limitation of Liability

General Limitations

  • EZ-FLO’s Products operate under water pressure. Excess water pressure (see model limits below) can cause fertigation units to fail and customer is responsible for selecting the type of fertigation unit most suitable for the customer’s application. High temperature environments (where summer temperatures exceed 100° F (38° C)) in combination with high water pressures may also cause PVC plastics to weaken and the products to fail. Fertigation units should be located in a valve box or other suitable location out of direct sunlight to minimize risk of failure from excessive heat and from the degrading effects of ultraviolet radiation. EZ-FLO Products should not be installed indoors unless there are adequate drainage systems in place in the unlikely event that there are leaks or failure from the Products. All air must be purged from the unit after refill. Air pockets remaining in the unit may damage the structural integrity of the tank if they are not removed prior to re-pressurizing the unit.
  • EZ-FLO Products are designed to work with non-hazardous liquid and water-soluble fertilizers and other non-hazardous products. Use of any other substances in the system will void the Warranty. High acid content fertilizers and supplements may dramatically accelerate the deterioration of stainless steel components within the unit. Deterioration caused by the use of high acid containing fertilizers not manufactured by EZ-FLO or under the FERTI-MAXX brand will not be covered under this warranty policy. Please call us in advance if you suspect that a fertilizer or supplement is highly acidic. EZ-FLO sells replacement pressure relief valves should a customer need a replacement.
  • There are many components on EZ-FLO fertigation units that can crack and/or break if the fertigation unit is handled roughly. EZ-FLO does not Warranty Products that have been dropped, abused or damaged in-transit. If the product is received damaged, it must be reported within seven (7) days of receipt for review by EZ-FLO.
  • Failure to follow the proper winterizing procedures may void this Warranty. The hydraulic effect of freezing water may crack glue joints, fracture the tank or proportioning cap or seriously weaken critical components of any water-containing vessel. In addition, when irrigation systems are “blown out” with compressed air, the system must be drained and isolated from the effect of compressed air since this may also cause failure of the tank glue joints or other components.
  • EZ-FLO fertigation units may not operate at the stated operating or proportioning levels due to improper installation or the absence of sufficient differential pressure between the inlet and outlet connections. Excessive bends, tees and elbows in the irrigation system and the use of volume reducers, except those specified by EZ-FLO, may cause the unit not to flow properly. This is not a Warranty problem but an installation problem. EZ-FLO should be contacted directly to assist in troubleshooting specific problems with any system.
  • The use of incompatible or poor quality products with the system may inhibit its ability to function and/or perform as stated in our published literature and instruction guides. The use of such products does not substantiate a Warranty claim and will not be justification for a claim of non-performance or failure. EZ-FLO does warrant that its products, directly manufactured or recommended for use by EZ-FLO, will function with the injection system. If a question about an application or product arises, please contact EZ-FLO directly prior to using the product in the injector. If a product fails to properly dispense from the injector, please submit a product label and applicable SDS or MSDS for review to EZ-FLO prior to returning the system to avoid Warranty Claim refusal.
  • All EZ-FLO fertigation systems and parts contain UV inhibitors to provide extended life in high UV exposure conditions. It is recommended that UV exposure be limited when possible to prolong the life of susceptible components. Excessive UV exposure may result in premature failure of system components and are not covered under this Warranty.

Hi-FLO Unit Limitations

  • EZ-FLO Hi-Flo systems (Models: HF-045 & HF-086) are designed to handle constant (static) pressures of up to 125 PSI (8.6 bars) and can withstand temporary pressure surges due to “water hammer” up to 150 PSI (10 bars). Any unit that is determined to have failed due to excessive static water pressure will not be covered by this Warranty.

Main-Line Unit Limitations

  • EZ-FLO main-line systems (Models: EZ001-CX, EZ003-CX, EZ005-FX, EZ010-FX, EZ010-HC, EZ017-HC, and EZ025-HC) are designed to handle constant (static) pressures of up to 80 PSI (5.5 bars) and can withstand temporary pressure surges due to “water hammer” up to 135 PSI (10 bars). Any unit that is determined to have failed due to excessive static water pressure will not be covered by this Warranty.

Hose & Drip Unit Limitations

  • EZ-FLO hose and drip systems (Models: 2005 & 2020) will split at the tank seam if subjected to constant (static) pressure. Hose and drip units are not designed to contain static (continued) pressure while idle. Please make sure that all water pressure is released from the system by relieving the pressure on the hose or sprinkler unit when not in use. In addition, a hose and drip unit subjected to operating pressures above 50 PSI (3.4 bars) will not be covered by this Warranty.
  • EZ-FLO hose and drip systems (Model: 1010-HB) will fracture the tank seam if subjected to constant water hammer and may not be installed into an irrigation mainline before zone valves. The 1000 series injectors may be installed before a garden hose bib timer where water hammer is not present. Please make sure that all water pressure is released from the system by relieving the pressure on the hose or sprinkler unit when not in use. In addition, a 1000 series hose and drip unit subjected to operating pressures above 80 PSI (5.1 bars) will not be covered by this Warranty.