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Return Policy

EZ-FLO Injection Systems Inc Return Policy

At EZ-FLO Injection Systems Inc, a proudly family-owned business with over 25 years of experience in responsible irrigation and fertilization, we are committed to customer satisfaction. Our return policy is designed to be fair and transparent, ensuring a positive experience for all our customers.

Before Returning a Product:

  • Please contact us at [email protected] or (866) 393-5601 prior to shipping your return. This allows us to provide you with the best possible service and ensure that your return is handled efficiently.
  • Returns sent to us without prior notification may not be eligible for a refund.

Eligibility for Returns:

  • Products must be returned within 60 days of purchase.
  • Items must be in their original condition, including all packaging, tags, and accessories.
  • A valid receipt or proof of purchase is required for all returns.

Refund Process:

  • Eligible returns will receive a full refund of the purchase price.
  • Refunds will be issued to the original method of payment.
  • Original shipping charges are non-refundable.

Return Shipping:

  • Customers are responsible for the cost of return shipping.
  • Return items to: EZ-FLO Injection Systems Inc, 3640 Cincinnati Ave., Buildings C&D, Rocklin, CA 95765.
  • We recommend using a traceable shipping method.

Exceptions:

  • In cases of defective, incorrect items or warranty, we will cover the return shipping costs. Contact our customer service team for assistance.

Processing Time:

  • Refunds are typically processed within 7-10 business days after receipt of the item.

Customer Service:

  • If you have any questions or concerns regarding our return policy, please contact us at [email protected] or (866) 393-5601.

Policy Changes:

  • EZ-FLO Injection Systems Inc reserves the right to modify this policy at any time.

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