Return Policy
EZ-FLO Injection Systems Inc Return Policy
At EZ-FLO Injection Systems Inc, a proudly family-owned business with over 25 years of experience in responsible irrigation and fertilization, we are committed to customer satisfaction. Our return policy is designed to be fair and transparent, ensuring a positive experience for all our customers.
Before Returning a Product:
- Please contact us at [email protected] or (866) 393-5601 prior to shipping your return. This allows us to provide you with the best possible service and ensure that your return is handled efficiently.
- Returns sent to us without prior notification may not be eligible for a refund.
Eligibility for Returns:
- Products must be returned within 60 days of purchase.
- Items must be in their original condition, including all packaging, tags, and accessories.
- A valid receipt or proof of purchase is required for all returns.
Refund Process:
- Eligible returns will receive a full refund of the purchase price.
- Refunds will be issued to the original method of payment.
- Original shipping charges are non-refundable.
Return Shipping:
- Customers are responsible for the cost of return shipping.
- Return items to: EZ-FLO Injection Systems Inc, 3640 Cincinnati Ave., Buildings C&D, Rocklin, CA 95765.
- We recommend using a traceable shipping method.
Exceptions:
- In cases of defective, incorrect items or warranty, we will cover the return shipping costs. Contact our customer service team for assistance.
Processing Time:
- Refunds are typically processed within 7-10 business days after receipt of the item.
Customer Service:
- If you have any questions or concerns regarding our return policy, please contact us at [email protected] or (866) 393-5601.
Policy Changes:
- EZ-FLO Injection Systems Inc reserves the right to modify this policy at any time.